Privacy Policy

Last Updated: April 08, 2025

At GoGrocy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

By using our website https://gogrocy.com/ or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, billing address, and shipping address.
  • Payment Information: Credit/debit card details or other payment-related information.
  • Account Information: Username, password, and order history.
  • Technical Information: IP address, browser type, operating system, and browsing activity on our website.
  • Communication Data: Information from customer inquiries, emails, or live chats.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders and provide customer support.
  • To improve our website and enhance user experience.
  • To send updates, promotional offers, and newsletters (with your consent).
  • To detect and prevent fraud, unauthorized transactions, or security issues.
  • To comply with legal obligations and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

  • Service Providers: Shipping companies, payment processors, and IT service providers.
  • Legal Authorities: If required by law or in response to valid legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third-party partners are obligated to protect your information and use it only for the services they provide to us.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

  • Encrypted payment gateways.
  • Secure servers and firewalls.
  • Regular security audits and updates.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance user experience.
  • Track website traffic and usage patterns.
  • Remember your preferences and shopping cart details.

You can manage or disable cookies through your browser settings, but this may affect certain functionalities of our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct your personal details.
  • Deletion: Request the deletion of your data (subject to legal requirements).
  • Opt-out: Unsubscribe from marketing emails at any time.

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected data from a child, we will delete it immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: info@gogrocy.com

Thank you for trusting GoGrocy. Your privacy and security are our top priorities.

Your trust, our responsibility! 🌟